Consulting Services Service management Act for Service Catalogue

Act for Service Catalogue

Transform your IT organization into a proactive Business Partner

Leading IT organizations are deploying Service Catalogue as the cornerstone of their shift to a more Service-driven and customer-focused approach.

By supporting key capabilities, a Service Catalogue drives outcomes and value for both the Business and IT.

The Service Catalogue provides a central source of information on the IT services delivered by the service provider organization. This ensures that all areas of the business can have an accurate, consistent picture of the IT services, their details and their status.

Act for Service Catalogue helps clients to:

  • Design Services to enhance Business Value
  • Manage the IT service portfolio towards ever greater optimization
  • Establish balance between the demand for services and the supply of service assets
  • Understand and quantify cost and pricing realities within the IT organization
  • Leverage Service Cost, Value and Performance information for critical decision support
  • Enable Service and Service Request standardization
  • Enhance relationship and coordination between IT and its Customers