Online Training ITIL Accredited Planning, Protection and Optimization

ITIL V3 Planning, Protection and Optimization | E-learning | Online Training

The Capability stream is targeted at students who will carry out ITIL processes on a day to day basis.
The Planning, Protection and Optimization - PPO course covers principles and processes that allow students to design and operate services that will align with business needs including availability and capacity requirements.

The ITIL V3 Planning, Protection and Optimization course

About the course

  • Study online at your own pace
  • 90 or 150 days online access
  • Fully accredited by Loyalist Certification Services
  • Tutor support available via email

Course Contents

  • 8 modules to easily understand the lessons
  • Includes videos, quizzes, exercises, study guides and official syllabus and sample exams
  • Study duration: 30 hours mandatory study
  • Content
    • Introduction to Planning, Protection and Optimization
    • PPO processes:
      • Capacity Management
      • Availability Management
      • IT Service Continuity Management
      • Information Security Management
      • Demand Management
  • PPO roles and responsibilities
  • Technology and implementation considerations
  • Preparing for the exam

Course Samples

Pre-requisites

  • Students must hold the ITIL Foundation Certificate (ITIL V3 or later, or ITIL V2 + the V2-V3 Foundation Bridge)
  • 30 hours of study via an accredited training solution – confirmed by your course completion certificate
  • 2 years IT experience is desirable
  • 12 hours of self-study using the Service Strategy and Service Design core volumes is recommended

Exam details

  • Exam duration: 90 minutes
  • Exam format: closed book, multiple choice
  • Exam delivery: online, webcam proctored. Read about online exams here
  • Exam pass mark: 70% (28/40 questions)
  • Exam language: extra time is available for non-native English speakers.  Contact us for current translation availability
  • Exam value: 4 ITIL credits

Pricing

Planification, Protection and Optimization - Access 90 days

617 € excluding VAT and excluding exam cost
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Planification, Protection and Optimization - Access 150 days

693 € excluding VAT and excluding exam cost
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Planification, Protection and Optimization Exam

284 € excluding VAT
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(*) prices in Euros (€) may change depending on the currency rate US$/Euros