Online Training ITIL Accredited Release, Control and Validation

ITIL V3 Release, Control and Validation | E-learning | Online Training

The Capability stream is targeted at students who will carry out ITIL processes on a day to day basis.
The Release, Control and Validation course covers principles and processes that allow students to manage the implementation of new or changed services, and handle requests for access to them.

The ITIL V3 Release, Control and Validation course

About the course

  • Study online at your own pace
  • 90 or 150 days online access
  • Fully accredited by Loyalist Certification Services
  • Tutor support available via email

Course Contents

  • 11 modules to easily understand the lessons
  • Includes videos, quizzes, exercises, study guides and official syllabus and sample exams
  • Study duration: 30 hours mandatory study
  • Content:
    • Introduction to Release, Control and Validation
    • Release, Control & Validation processes:
      • Change Management
      • Service Validation and Testing
      • Release and Deployment Management
      • Request Fulfilment
      • Change Evaluation
      • Knowledge Management
  • Release, Control & Validation roles and responsibilities
  • Technology and implementation considerations
  • Preparing for the exam

Course Samples

Pre-requisites

  • Students must hold the ITIL Foundation Certificate(ITIL V3 or later, or ITIL V2 + the V2-V3 Foundation Bridge)
  • 2 years IT experience is desirable
  • 12 hours of self-study using the Service Transition and Service Operation core volumes is recommended

Exam details

  • Exam duration: 90 minutes
  • Exam format: closed book, multiple choice
  • Exam delivery: online, webcam proctored. Read about online exams here
  • Exam pass mark: 70% (28/40 questions)
  • Exam language: extra time is available for non-native English speakers.  Contact us for current translation availability
  • Exam value: 4 ITIL credits

Pricing

Release, Control and Validation - Access 90 days

617 € excluding VAT and excluding exam cost
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Release, Control and Validation - Access 150 days

693 € excluding VAT and excluding exam cost
Order

Release, Control and Validation Exam

284 € excluding VAT
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